Retail Disruption & The Changing Consumer Needs

Retail Disruption & The Changing Consumer Needs

May 30, 2019, 1:00 PM - 1:45 PM

Room 302, Level 1

Today’s customers demand highly individualized shopping experiences, with personalization at every level.  Explore the disruption happening in; retail stores large and small, online and offline.  As Amazon and Nordstrom’s launch inventory free shopping outlets today’s customers need for interaction is changing.  Take a journey with Jennifer Shaheen and explore the impacts Artificial Intelligence, Machine learning, Augmented and Virtual Realty will have in your businesses.  Discover what tools are available right now, what changes are to be expected over the course of the next 12-24 months, and what disruption can do to boost your store’s performance.


  • Jennifer Shaheen



    Technology Therapy

    Jennifer Shaheen is a brand building expert with a special focus on digital marketing techniques for the jewelry industry. Jennifer presents...

JCK Las Vegas 2020

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